buy another order so you get notification that your previous order has not been agreed due to infinicien funds
@Tony.V @CavanHaganInvesting @Dao
Is it possible to create a sticky post to explain the issue at IBs end. Any expected timeframe, compensation etc
For what its worth I donāt think its just IB, looks like a few brokers are down.
Canāt get into my AJ Bell account at all.
My market order still states processing after 30 m+ similar to yesterday, it doesnāt breed confidence, only fear, this is the third separate occasion with no recompense, very counterproductive.
Try the web version.
Also, putting this thread in slow mode is only going to annoy more people. Itās not āfilled with spamā as Cavan (a āleaderā, whatever that cringe title means) has claimed, thatās Orwellian double speak. Itās filled with peopleās legitimate complaints. No wonder people have trust issues with this platform.
For the T212 team trying to play this down - this is not a rare event. This platform often has issues, this past week in particular, and is ALWAYS slow soon after the market opens, with some orders taking 20 mins or more to execute. This is not anything other than unacceptable, amateur and pathetic. We donāt want excuses. Sort out your platform.
Iāve lost 600 pounds since this started and I still have pending orders at a high price which I canāt cancel!!
I used the web version and I canāt cancel. An hour and a half has almost passed. Pathetic!
According to the Interactive Brokers website, their system has been running with no problems.
Could someone clarify this?
We get what we pay for?
They seem to be passing the buck despite their platform itās self also having issues not just processing orders
I would suggest to work on sourcing a new intermediary since this has been a daily issue. Youāre losing peopleās money after theyāve trust you by putting their hard earned money into you. Shambles and shocking!
I hope all start gathering issues and reports to FSA, the more the better. Finance industry is well strict since all to do with Moneyā¦I have worked with Nasdaq so I know thing or too. I dont know how this guys are getting away! Hope one day they dont just shut down and run away!
@Sep IB as a whole was up & running but they stopped supporting our connection after the market open. Theyāre still investigating why that happened.
Can we please get any information on CFD trading now? Is this limit a new thing or is it temporary? Tell us please so we could plan ahead.
HI, Iām having the exact same issue, bought Fuel Tech and and hour later still processing ands doesnāt give me the option to cancel.
@David hi. Iāll put my request in now if you could look at my profire energy stock stuck on pending for sell. Thank you
Putting it in here as I can post 3 times in the same thread as Iām new apparently
Cancelled orders that are āprocessingā keep going through when the price has moved up considerably!
How can I stop these?
Ive set another order but the first one is still processing⦠Ive got to much cash so my funds cant run out Not sure what to do
still the problem persistsā¦will it ever be fixed???
This isnāt just T212. Expect the regulator to step in soon. The retail industry has become a casualty of its own success and cant cope with stress periods. Now imagine the chaos trying to close your positions in the event of a market crash!!!
I like the T212 platform generally, but the industry needs a massive infrastructure investment, in a time critical industry there cant be any down time!!!
If thatās the case, can they instead sort out the orders that require processingā¦
iāll tell you something from experience buddy, and frankly iām not trying to troll anyone, the regulator always steps in at least 3-4 YEARS later. they wake up AFTER significant damage has been done. sad reality that iāve learnt being in the industry and dealing with regulators day in day out.