Tesla CFD can’t buy but can sell

agree @commonlymark - We don’t have any other option. My point is, this sort of things keep happening more often than not. There has to be some kind of notification process, so as retail traders we know what to expect.

Okay this is beyond annoying. Why do they not tell us anything about this?? When is it going to be resolved? Is it going to stay that way or is it temporary?? What is going on with this broker

Annoying thing is no one from T212 is responding. Its appears to be issue in the platform, but they should have acknowledged and gave timeframe to solve it atleast. Most irresponsible team and never bothers about traders. So frustrating…

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i got same issue on Nio, Xpeng, Tesla, Etherum, Bitcoin. What a joke. I am loosing money. I think i ll go back to etoro :triumph: :triumph: :triumph:

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Agree, even for Apple they are restricting to 1 quantity, totally ridiculous. Is there no one from T212 who could respond to this thread?

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Looks like lots of the big stocks are crippled.

Maximum 0.5 shares for Amazon.

5 for Facebook.

At least how long this ridiculousness continues, at least we need to know why such restrictions, it is not that Tesla or other stock are flying…Is someone from T212 listening or what?

It can’t be because of having no Tesla shares, I’m trying to sell some but I’m stuck in the trade with the shares emptying my account unable to sell or cancel the order!!!

This is an absolute nightmare, the FSA are going to take months sorting this lot out.

T212 team, can you enable buy option at least today?

Don’t understand your actions of blocking buy option when instrument was getting traded normally in other platforms.

Following is the response received from customer care. Pasting for benefit of other members who are facing same issue. I don’t understand what do they mean by short period of time…1 full trading day they already blocked…

Greetings,

We hope this email finds you well!

Your interest and invaluable assessment of the main features related to the CFD platform are much appreciated!

We have been reviewing all maximum traded quantities in order to ensure the best safety and to eliminate all risks involved in trading Contracts for Difference.

The established market situation proves to be unprecedented and actions are required to be taken instantly. We apply all changes in quantities to all CFD users and are unable to make exceptions.

Due to the fact that reducing/increasing happens within an extremely short period of time, we are currently unable to provide a full list of affected instruments.

Nevertheless, please be sure, that the matter concerning maximum quantity remains an active subject of change and constant discussions. We prioritize your well-being and your preferences and won’t rest until the situation is fully stabilized.

Please feel free to keep an eye on our Help Centre, where we post all updates.

Thank you for your patience and understanding!

Kind regards,

Atanas G. | Customer Care Hero

@Laks I do not understand that these guys are saying, since two days I couldn’t do any proper trading

Even I dont understand… Its another confusing response from them…

For CFD trading, Trading 212 manages its market risk to ensure it is not over-exposed to movements in any one particular stock. There are a number of ways it can do this - hedging with other counterparties or adjusting the margin requirements. In this instance, our exposure to some stocks had reached an unsustainable level. We initially stopped taking on new trades but had to resort to making it more expensive to hold to encourage sellers.

It’s not something we do lightly, but we have a regulatory obligation to minimize the risk of a single event causing us to fail. I’m sorry that this has adversely affected you, but I’m sure you appreciate the duty we owe all clients to minimize any risk to their assets.

Thank you for your understanding.

Please do not hesitate to let us know if you need further assistance.

Kind regards,

Boris K. | Customer Care Hero|

What is the risk they are talking about, if that is the case they shouldn’t be CFD brokers!! Market fluctuations are bound to happen and the loss will be to the trader and not to the broker as far as I understand. If that is the case, how come eToro or IG are allowing to trade Tesla with no such issues?

Exactly… risk is upto the individual who is opening respective buy/sell positions. Don’t understand what is the T212 role in restricting in their platform.