I remember a few months ago when Trading212 were having these kind of issues with transparency and communication and it looked like they listened however since the pandemic it’s been a bit quiet and gives the impression they are working on a skeleton crew.
Other people have reported issues with ISA stocks which shouldn’t be there, the communication around that and stock splits, etc.
All of this doesn’t look good and people’s confidence might diminish in these testing times. I hope they get to communicate a lot better and be more transparent. They are quick to show progress with number of ISA accounts and pin the post but not when it comes to stock split and ISA issue.
Hopefully this will improve.