Hi, I just ordered a withdrawal and then I remembered that I paid with different cards, one of them is not available anymore. It didn’t allow me to choose the card I would get my money back, is there a way to choose that? I sent a request through the app but I’m afraid I’m going to lose money. The reference for the request is # 125777

This is the relevant previous post. [image] Payment method to not be used for withdrawal anymore 🤝 Help Hey @Jan, We can remove a card upon: a) receiving a document issued by your bank, stating that the card was expired/lost/stolen/etc. or b) having your account reviewed by our financial team and receiving their approval. Each of the procedures is required as an AML measure.

Withdrawal with different cards

🤝 Help

Richard.W August 13, 2020, 4:31pm 3

This is the relevant previous post.

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Withdrawal with different cards

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