Hello,
I stopped to use the credit card with which I opened my account. I donāt want future withdrawals to get issued to that card. Background is that the conditions for money transfer to/from you will horrible changeā¦
I did already receive some support via chat but as it might effect other users as well, I want to ask here what are my options? How can I completely switch to another credit card?
Thank you for the help,
Jan
Hey @Jan,
We can remove a card upon:
a) receiving a document issued by your bank, stating that the card was expired/lost/stolen/etc.
or
b) having your account reviewed by our financial team and receiving their approval.
Each of the procedures is required as an AML measure.