App size android

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21

Yeah that’s what it does. I just did it.

Essentially takes you back to the login screen. You login, reset your colour scheme and you’re all good to go again with a less weighty app.

22

Press it. I dare you.

(So long as you know your login details).

1 Like
23

Oh but i did right after the screenshot :person_shrugging:
And yeah, data is pretty much login details, transaction history and stock data for stocks you’ve researched, which over time would start to accumulate.

24

This is a known issue that we’re actively looking to resolve. In the meantime, clearing the app’s data should suffice as a temporary solution.

I’ll update the thread once I have more info :raised_hands:

25

Hey!

We’ve identified the problem, and the fix is already on its way.

Upon updating to version 5.146.0, you would have to clear your User Data one last time, after which storage usage will return to its minimum values.

The cause of the User Data explosion was due to a miscommunication with Google’s WebView API, which we use to display the charts throughout the app. This was causing the WebView to create duplicate files under the User Data category repeatedly.

We only use the User Data cache to enhance the experience in some way, like saving network traffic, shaving off milliseconds for some requests, etc.

Regardless, we want to thank all of you for contributing information, which helped immensely in solving this.

6 Likes
27

@DragonCodes

I’m on 5.146.0 now, so I’ll clear app data (~5GB now) and hopefully the issue won’t come back. Thanks a lot for the fix and the explanation on the root cause, really appreciated! :blush:

Maybe it would be a good approach to also send an in-app notification, only for Android users, telling them the latest update included some fixes related to app size optimisation, and that if their app is taking up too much space they may want to clear the data of the app (also reminding them they’ll need to re-login), after which the issue shouldn’t happen again.

Saying this as most people are not really technical, and they may overlook the app size even if it’s been growing for the last 1+ year, so it would be a good thing to just let them know :slight_smile:

2 Likes
28

Thanks for the suggestion, @matteventu :pray:

We made sure to double-check our records, and we’ve notified everyone who has reported this that a fix has been rolled out.

29

Screenshot_20230218-103534
Screenshot_20230218-1035341080×2340 106 KB

Mine takes up almost 38 GB!

What does “clear user data” mean? Is that storage or cache (or both)?

And will doing this clear out my watchlists/price alerts etc?..

Thanks

30

No, you watchlist, alerts are safe. You will mostly likely need to login again though.

31

@Zergui, is correct here :ok_hand:

@Jack.Y, clearing the user data shouldn’t clear your watchlists or price alerts. The log-in token will be cleared, but this won’t affect your experience.