Trading212 i think is one of the best free broker app here in UK. I am repenting starting with Freetrade, there customer service sucks big time, The money deposit comes after ages and when they say they have updated the account the deposit would be instant thats a lie because its only up to 1000 quid. Placing / Selling order instantly comes with a fees , Limit , Stop Limit etc is not present. The only good thing with them is that they are great in marketing and they have somehow convinced majority of their users that they are safe and if you look at their community and speak about the Trading212 you get the vibe that your money is going to some dodgy broker app.
I think you guys need to up your game in marketing and remove the myth that some have especially since most of the features here are free people cant take it 
may be adding some minor fees some where will help you
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