Can I please get a response?
I note others have been ācompensatedā within hours of system-related issues (Emergency help MCAFEE -25000 euro - ā Resolved - to name just one instance), yet Iāve had to push through treacle to get recognition of the problem over the course of weeks without even an apology (or thanks), let alone an offer to put me straight.
Lots of software houses grant bug bounties for stuff like this - Iām not asking for that; I just hope to be made straight and have the issue resolved before others potentially suffer greater losses.
Come on, guys; I know youāre busy but Iāve been patient and cordial.