Hi, Hope someone can advise on this please. Yesterday afternoon (16:24 GMT) trading was temporarily suspended on Cineworld CFD. It happened just as a rather unusual pump was happening. The price jumped up significantly and I anticipated that it was likely to be a brief rise since it was entirely contrary to the prevailing market direction. I increased my SL to accommodate the rise. It rose a bit further and when I tried to increase my SL a second time I got a message on screen saying the instrument had been temporarily suspended and to try again later. This was 6 minutes before market close and the suspension continued until close.
When the market reopended my SL was instantly triggered. Soon after, as expected, the price dropped back down. So I lost money due to the suspension. Do I have any grounds to request a refund of that money or is it normal on this platform that markets can be suspended at any moment without explantion?