I am fairly new to Trading212 and I am testing various features before committing to long term use and large funds to it. So far I am satisfied with the logic, service availability and performance.
I have transferred a small amount from Revolut and it arrived within hours. However, I have tried to transfer a test amount of 50 euros from my bank in Greece on the 13th of Jan 2021 and now 10 days later nothing has happened. I have opened a ticket and they were very polite, but no feedback (we will do our best, we are looking into it, we have too many requests etc. )
I wouldn’t want to imagine what would happen if I have transferred thousands of euros with no idea what happened to my money does anyone else has the same experience ? how long does this process usually takes? Is it because I am using a bank in EU?
do you know if they give priority to large amounts only
Thanks for the support
@team212 That one is for you I guess…
@adamevan It happened to me a couple of times but you’ll get your money eventually
Out of interest how much did your greek bank charge you for your 50€ direct bank transfer to UK?
thank you @Enlil … how much time did you had to wait till the money got transfered ? I am trying to find what was the problem, so I can have my money in a reasonable amount of time
hi there … it charges 1 euro
The most common reasons for a similar delay is either a mismatch in the name (your Trading 212 account info and the personal details in the bank wire slip), or a missing account ID from the reference note. Regardless, you can be absolutely certain the funds will be allocated - we’re working tirelessly to catch up with the volume.
I’ll send you a DM so we can discuss further your case.
I’m waiting for a deposit right now
Sent Jan 18th, not received as of Jan 25th.
Happened before, will happen again.
I’m not worried.
This is just the way it is for now as T212 is growing