I am fairly new to Trading212 and I am testing various features before committing to long term use and large funds to it. So far I am satisfied with the logic, service availability and performance.
I have transferred a small amount from Revolut and it arrived within hours. However, I have tried to transfer a test amount of 50 euros from my bank in Greece on the 13th of Jan 2021 and now 10 days later nothing has happened. I have opened a ticket and they were very polite, but no feedback (we will do our best, we are looking into it, we have too many requests etc. )
I wouldn’t want to imagine what would happen if I have transferred thousands of euros with no idea what happened to my money does anyone else has the same experience ? how long does this process usually takes? Is it because I am using a bank in EU?
do you know if they give priority to large amounts only
Thanks for the support