Hi! Just wanted to bring to your attention the same situation I pointed out when this credit card deposit fee was mentioned. I have made a SEPA deposit early Monday morning and it still has not arrived in my account. A previous try I did (in November I think) was still unprocessed after 5 working days and only got processed after discussing with live chat.
I understand the fee… however I cannot understand why processing is not happening automatically. I am sure the money has arrived in your account, but for some reason they were not tied to my account (although all the time I send the reference in the description).
Could you please check the situation?