Hi, it was great to see the news that T212 has reached 1 million users and that the ISA and Invest is sustainable now, congratulations.
I’ve been on the platform for 6 months and there are a lot great features and progress with the App which I am sure is helping drive your user numbers. But one area things seem to be getting worse is the speed of processing and paying dividends. I’ve attached the data from my portfolio that shows that average time has been getting worse over the past few months. I have mainly US stocks buy a few UK holdings and ETF and the majority of the portfolio is the same month to month.
The platform should be well suited for dividend investing but these delays are frustrating for investors, especially compared to other platforms that are much quicker. Are you aware of these issues and do you have plans to improve this in 2021? Thanks