Hi, it was great to see the news that T212 has reached 1 million users and that the ISA and Invest is sustainable now, congratulations.
I’ve been on the platform for 6 months and there are a lot great features and progress with the App which I am sure is helping drive your user numbers. But one area things seem to be getting worse is the speed of processing and paying dividends. I’ve attached the data from my portfolio that shows that average time has been getting worse over the past few months. I have mainly US stocks buy a few UK holdings and ETF and the majority of the portfolio is the same month to month.
The platform should be well suited for dividend investing but these delays are frustrating for investors, especially compared to other platforms that are much quicker. Are you aware of these issues and do you have plans to improve this in 2021? Thanks
Yep. I agree ive made my own Dividend Pie because I liked the simplicity of T212. However im pretty scared with these dividend delays. thats bothering me pretty much and untill this day i didnt see any explanation for this process here on forums. @Team212 ??
Just got dividends with a pay date yesterday. Still waiting on some other dividends with earlier pay dates. There is absolutely no logic right now. This should be an automatic system would one assume.
I have 5 Vanguard ETFs that have not paid yet, I am sure I will eventually get paid for them. I usually would expect to wait 3 clear working days before payment, but yes I agree, it seems to take a longer processing time than it used to. Vanguards payment date was last week Wednesday 30/12/20. Taking into account the weekend and New Years Day, we are now on the 5th working day. Because of the processing time, I have missed an EX date for reinvesting! I have the same issue at this time with a couple of iShares ETFs too!
Yes I am still waiting for my Vanguard ETFs, I just don’t understand why it’s getting slower and I was hoping someone from T212 would look at this and give us a reply
I’d have to agree here. My VUSA dividends were paid into my EQi account 30/12/20. As of right now I’ve heard nothing from trading212. That’s a lot of market time to miss out on