EURNZD stop out by price error

Hi,

One of my EURNZD was stopped out this morning due to a price spike.
But I have checked price against tradingview and another broker, I don’t see the price spike in their systems.
I have attached a screenshot.
Can you pls explain why there is this price difference?
Is there a way to reduce such kind of price issue?


Where is the spike? I can’t see it.

check this one out

This happened a few weeks ago too. They were supposed to filter them out.

Here: Eurjpy Stopped out - ✅ Solved

Be careful to compare data of different brokers. Since several brokers process orders within their own platform first before submitting them to the market. This can result in differences in prices.

it seems the filter failed to work, at least for this case.