Honestly I agree with feroache.
Don’t get me wrong, I do like the platform but I feel like they prioritise rather trivial features over more essential ones.
For instance, an in-specie portfolio transfer from or to another broker is a significant feature any broker should have. Instead, we get social for pies.
This is nice and all, although I do not use it, but how is it prioritised over other features such as many of those listed in said survey which are much more important?
Besides, the lack of communication from the team does not help. Regarding in-specie transfer, we had a message from the team in August saying this should be implemented by the end of the year, with beta testing beforehand. When in early December there was no update, some users enquired and we got a message saying it was reported to Q1 2021, and more recently that actually no ETA could be provided.
Of course, I can’t tell how it is going behind the scene. But having an overview on what is currently being worked on with an ETA would give users a sense of what to look forward to.