ID verification over 48hours

[XnGrey]

Hello,

I’ve submitted my documents few days ago and i am still waiting for my account to be verified.

If I need to submit additional/alternate documents I’m happy to do so, but first I need to know where I am.

Is there anyone who can help me with this process?

Thanks in advance!
Leon

[Tony.V]

Hey @XnGrey,

We apologize for the delay. Provide us with a bit more of time, please.

Accounts verification delay

Hey guys, Due to the demand, we’re experiencing a delay with the verification of accounts. All submitted documents are reviewed in the order they were received, which ensures fairness. We’re working hard, and you can be certain that our team will do everything possible to have your account reviewed as soon as possible - you’ll be further notified via email once that is done. Please bear with us.

[JamesMitch]

Hi,
Could someone please update as to whether there is a delay at the moment for ID verification due to demand? I sent the details over 2 days ago and had nothing back.
Many thanks,
James

[Vedran]

You can see reply above you , high demand, patience required. All will get communicated/sorted.

[Svudec]

I uploaded documents 5 days ago and there’s still no feedback.
Is demand that high or there’s something wrong?

[Tony.V]

@Svudec It’s indeed due to the demand. I’ll send you DM to check further your case.