Today I have deposited some money into the platform and used it with the autoinvest manual allocation option to fund my pie.
Unfortunately the transactions have not been executed and the money are now blocked as available cash but can’t really use it anymore in any way.
I tried contacting your support line, but the answer I got was to just way for the transactions to be completed.
They mentioned the issues was caused by a lack of available people that can cover the buys I made, which seems at least strange for me.
Can you please check what is happening and come back?
P.S. Also, another thing I noticed and sent you 2 emails about it, when I use the autoinvest option not all the transactions that are performed are also visible in my order history.
So for example if I make 40 buy orders, I can only see 35 in the transactions history and I need to access the individual stock history to see the details about all of them.
You can check my email on this for more details and examples.