New "web app" is far from acceptable


T212 low marks Research and Customer Services.
  • Never had any issue with Customer services.
  • (Edit) It would be pretty foolhardy to rely on a single source of research so no issue for me.

Tradestation low marks on Account opening, Deposit/Withdrawal and Education
  • Account Opening poor - That’s a pretty fundamental failure.
  • Deposit and Withdrawal service - Again messing with cash is not good in a financial product.
  • Education is very poor. - Learn the app yourself. Not too bothered about that.

All in all T212 may come across as too basic but may be the genius of the whole product that ensures it holds maximum usability of its client base.

1 Like