hi , had more than£1000 in free fund in my account and withdraw £1000 but only received £100 ,when i confirmed with my bank ,they also received £100 from trading 212 .i have mailed trading 212 but i cant understand what is the problem to pay the money …the email and notification does say £1000 on its way…what should i do ?
Clutching at straws here but maybe it’s in multiple transactions? Like you’ll receive 2 payments… no idea,
do they do multiple transaction,?i hope you are right …thank you
Yes. Multiple withdrawals is part of anti money laundering protection.
thank you richard ,what time gap do they deposit the next transaction normally?
On a separate, but related subject, there is another reason which you might received less in your bank than that which you withdrew from Trading212. Whether the recipient bank uses SEPA as a transfer protocol. Trading212 uses SEPA so, for banks which do not also use SEPA, Trading 212 will send the money via WIRE transfer instead. This is charged a FEE.
For example, if you send EUR 1000 to a EUR bank account, using WIRE, will you will be charged EUR 31.50 and receive EUR 968.50.
Trading 212 should, in my view, make this clear and warn if the recipient bank does not support SEPA.