Not received the right amount

hi , had more than£1000 in free fund in my account and withdraw £1000 but only received £100 ,when i confirmed with my bank ,they also received £100 from trading 212 .i have mailed trading 212 but i cant understand what is the problem to pay the money …the email and notification does say £1000 on its way…what should i do ?

Clutching at straws here but maybe it’s in multiple transactions? Like you’ll receive 2 payments… no idea,

do they do multiple transaction,?i hope you are right …thank you

Yes. Multiple withdrawals is part of anti money laundering protection.

thank you richard ,what time gap do they deposit the next transaction normally?