T212 is just one of many who use IB services. you can look for another broker but don’t automatically expect a better quality of service.
Sure. But in the case of RBLX I was able to put an order through in seconds (within 5 minutes of public trading starting) using a rival UK-based commission-free trading app. But unfortunately most my cash is in T212 at this moment.
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different brokers have different limitations, T212’s is that it relies on IB to process orders. If IB says no, T212 can’t say yes. it’s not so simple as saying things should be working in minutes because that’s what we would like to happen 
It’s becoming a bit of a tired point by now, but if people are going to post departure announcements, they should save themselves the effort. This isn’t an airport terminal and those posts are not having a positive impact to the community experience.
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I don’t want to go anywhere! Hoping something can get sorted ASAP. Came here because a Tweet from 212 said “We will keep you updated through our Community page”
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everyone, T212 included was expecting no issues, so we sort of got backhanded by IB. we just have to wait and hope it doesn’t happen again as its beyond our control
That is a decision only you can make
Everybody get their Roblox shares today? Everyone happy?
Look, it even retraced to 71 bucks so you can all get in where you wanted to.
What a nice stock.
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If this is a serious question, then yes and no. Regardless of what the price is today, up or down, I wanted to purchase it yesterday. So yes I’m glad I can get in now but my opinion of T212 has decreased, whether or not IB are to blame. It’s the end results that broker trust and in finance trust is paramount. This is admittedly a minor grievance, but it adds up. ISA season is around the corner.
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I think I have a deja vu. Don’t you feel those same words and excuses have been heard way too often in recent weeks? I pray T212 are not of the same opinion as you on the waiting and hoping part, and will be indeed proactive to eliminate any further issues where IBKR will be again and again preventing them from delivering a stable, predictable and high-quality service.
Unfortunately the relationship T212 has with their intermediary isn’t the same as that which we have with T212.
They can’t simply rock up and say something along the lines of “Do we take all our functionality and customers and use a different intermediary?” in the hopes of fearmongering IBKR to provide a more stable service. There are contracts in place and periodic service reviews and KPIs to be met. If IBKR continues to deliver shoddy services it’ll no doubt hit them in the pocket as T212 will likely be able to command service credit rebates.
So it’s in IBKR 's best interests to fix their sh*t.
And if the tin hat brigade are right and there are bigger conspiracies at work here, and IBKR are willing to absorb the penalties, then T212 will have a decision to make come contract renewal time. But they can’t just pull the plug without an alternative in place. They would cripple themselves.
But if you were a highly profitable business that was dependent on a third party for your data feeds, would you publicise your intentions to move or (better yet) go solo on your 2021 roadmap for all the world - including your current intermediary - to see?
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I reckon T212 provides quite a lot of UK and EU liquidity for IBKR too. I’ve always assumed it was a mutually beneficial relationship (to some degree.).
With their recent increase in customer base it’s highly likely. I just wonder what percentage of overall liquidity the UK/EU segment of the business takes up.
In any case no business wants to be losing money or damaging their own reputation, which will impact future customer-base growth.
I swear she uses this forum for all her ideas.
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For very good reasons and there are lots of annoyed customers but no accuse for threats or abuse towards staff at t212.