How can I get the online chat as I have an issue accessing my account online?
We’re experiencing a high volume of inquiries, thus the reason why you might experience a delay before reaching our team.
On the other hand - the chat is partially available as we need to balance the upcoming load. Nonetheless, feel free to reach us at email@example.com, and we’ll get back to you.
Edit: We will temporally disable the chat. The high volume requires this measure to ensure that we can balance the upcoming load.
Thanks @Tony.V. Will email.