I know many of you use Revolut, as do I. I have been a happy account holder since 2016, but wonder if there is now a serious problem.
Funds that I transferred in to Revolut have been under review since I uploaded documentation for the source of funds on 22 July. It is 24 days later and no one from Revolut has reached out to me. Chat agents reply many hours after I initiate a chat and assure me not to worry, that everything is fine. But they reply so many hours after that I cannot be online at the same time to discuss this. Today I find that I cannot transfer any money out to my own bank account with Santander (as was still able to do on Monday) or make even a small payment of £50 to a third party. So since Monday there has been a further limit on my account, but no one contacts me.
Unlike, Trading 212, Revolut staff do not make themselves easy to contact. Social media on Facebook reply, but can refer me to the in app chat. Has anyone been having similar experience with Revolut? I begin to wonder if they are about to fail, taking account holder money with them.