I opened an account directly at trading212 site and after that I found we can win some free shares when following a referrer link. So, I searched the FAQ on how to close my account (I will open another one thru referrer). It was said to request account closure by emailing firstname.lastname@example.org. I did that and got no answer for a week. Then an automated message was sent pointing me to the FAQ! FAQ says I should handle it by email, so I replied stating that. Another week and no answer or any contact so far.
Makes me wonder how reliable is this company for trusting my real money in there since they are unable to answer a simple request!