Whatās going on with platform charts, randomly stocks charts not reflecting the reality,
Hello there ![]()
Could you be more specific with the issue? Have you any example to provide, maybe a screenshot?
This is just a quick look, but this happens daily basis with all of them, chart is on plus but still stay in red etc
Hey @Nicolae2008, thanks for bringing this to the attention.
We ran a check, and the numbers on our end match with other sources (+3.41% for AAPL and +1.79% for NIO).
Iāve sent you a DM so we can check further what may be causing the discrepancy on your end.
Edit: I can see that youāre referring to the CFD charts on your screenshots. NIO and AAPL are traded during the extended market hours, so the percentage differs from our Invest platform. Other sources such as Yahoo Finance donāt use out-of-hours prices, as @Dougal1984 mentioned below.
Different sources quote different prices. I think Yahoo Finance is last traded. You also get Bid/Mid/Offer, and some sources dont go with the out of hours prices, but those quoted while the exchange is open for trading. Out of hours trading can be prone to wider bid/ask spreads, and are not in general a good indication of on market trading.
I would take most charts as āindicativeā unless you pay for the service and its clear what is provided.
Thank you for DM, login out and worked out , now it seems alright, itās annoying when you realise some things require simple solutions , thank you lads.
What is your second source - Google, which uses last traded rather than the offer price that AFAIK 212 graphs use?
If so, youāre comparing apples to oranges.
EDIT: Golden source - the exchange(that shows last traded):
Last traded was $156.79 on the 27th, so with a 15 minute lag on the $156.55, you have a drop of $0.24 or 0.15% on the last traded price.
Unfortunately I dont think there is a free feed I can share for the ask price to prove that what you see in the app is also correct. They are both reflecting different information, from different sources, so you will get different results. Perhaps someone with a Bloomberg/Refinitiv terminal can prove the difference is valid(or not) due to the different prices each show you?
Iām not relate to the price, check the percentage .discrepancy .
My second source is Yahoo finance ,
Lol I wonder if it is then a timing glitch as looks ok on mine.
You can imagine Iām confused every time I open the app, normally my eyes goes first on percentage and when you see 8% up and then you check the price
doesnāt add up, you go on Yahoo finance and realise is a glitch
Iāve log of, deleted the app, reinstal and same story
Definitely looks weird.
I canāt say I havenāt encountered the issue, but Iāve not noticed if I had.
Maybe contact the support through the in-App chat for technical assistance?







