Please i am trying to activate my account and it seems very difficult to do it. For the moment i do not have my Passport and the automatic scanner seems not to scan my ID card. As a address verification i have send it the bank statement, but still waiting too much time to get an answer! I have contacted via mail but not reciving an answer what is going on and what document do they need. Please can somebody check my case because it ias taking too much time unfortunately.
Hoping to get an answer.