Your right the cards removed do reappear to allow the withdrawal of the original deposit amount then it disappeared.
I had 3 cards, went back over my deposits and withdrawals for each one. One card allowed a 200 withdrawal before it matched my total deposits for that card. Went to process a 200 withdrawal and the card appeared, I withdrew the 200 and now the card is gone. So I can never withdraw to this card again after meeting the total deposited amount… OMG!
Well, my lifetime withdrawals exceed my deposits so maybe it’s letting us refund up to the maximum we payed in on each card?
Maybe a team member could clarify? @Team212
I’m not that worried, I doubt it’s never come up
Of course! You’re able to withdraw your profits at any given moment. Our internally built system (based on the highest AML standards) will route the funds towards some of the available payment methods.
Besides:
Hi @Tony.V
I have spent an hour on the support chat and you system need a few tweaks. I am delighted you have the highest standard of AML security but my situation is that I used 3 cards to fund my account. One card disappeared from the withdrawal list when I withdrew the total deposits for this card. The second card has done the same. I was not able to withdraw anymore than what these cards deposited previously then they were not listed as withdrawal options in the list. Now I am left with ‘only allowed withdraw to my Credit Card’ and not my bank account Debit Card. Your AML is so good I now cant withdraw to my bank account. The security is great but how can we assign our default account? Your system decides what card we withdraw to but your system can’t tell the difference between a debit card and a credit card. If i had known this in the beginning i would have stuck to one card… you live and learn.
Can you help?
I can see that our team is already working on your request. You may expect a further update via email.
Why is @Gez050’s post flagged?
It seems like a legitimate provided info?
We want to ensure that all account-related questions are submitted via the standard support channels, as this way we’ll avoid any miscommunication while attending the inquiry.
Furthermore, many of the flagged posts are also having an open ticket, being reviewed by the designated department or there is already an answer in the community regarding the topic - literally, we’re doing double-job on some occasions.