I have a major problem and can’t withdraw profits! Bear with me as this is a very important post.
Here’s my situation…
I had one debit card X and one credit card Y setup since March and last week I setup a new card Z as my old one card X had expired out of date. I then deposited €100 to activate it ion T212. Then I wanted to withdraw some free funds of €2000 and it won’t let me.
I tried €500, €200, €150 and it won’t let me withdraw. Then I tried the original deposit amount of €100 and it worked.
Support say you can only withdraw to the original card and it seems you can only withdraw the amount deposited… what?
So I can’t withdraw my profits? Even to a new verified account - Why?
Can anyone help with this as I fear all our profits are locked (if you change cards or bank accounts) and can’t be withdrawn.
Sounds CRAZY but this is the position I am in.
Does this mean if I withdraw using my credit card Y this too will not allow withdrawals over the total deposits using this payment method? If so how do we withdraw profits?
So in short how can I withdraw my free funds or profits if the T212 only allow you withdraw the original amount deposited for each payment method?