Need to speak to technical re bank account connection please

🤝 Help
1

Hi,

cannot connect my bank account (instant transfer) to my 212 account, as it keeps on saying my name doesn’t match.

I can 100% say, both accounts are in my name, so need someone at 212 at actually look at how my name is saved here.

Thanks,

2

:wave:

We can assist with that. All you need to do is to reach out to our team via the in-app contact form and provide the following details:

  • the date and hour of the initiated deposit;
  • the amount of the deposit;
  • your full name.

Our team will troubleshoot further and assist accordingly. :v:

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