PayPal deposit: checkout failed

[Xul]

I’m trying to deposit money on my cfd account using PayPal but I’m getting the same error: ‘checkout failed’

[Tony.V]

Hey @Xul,

Yes, we’re experiencing such issue with PayPal right now. I’ll keep you posted about the status. In the meantime, I’d recommend using the rest of the available payment options.

[Xul]

It still doesn’t seem to work. Now PayPal option completely disappeared. That’s a shame

[Tony.V]

We removed it until the case is resolved.

[kmikz]

Watching this topic. I had money waiting in Paypal and was going to fund my account this morning.

[Tony.V]

I shared more information about the case here:

Withdrawal not actioned

All withdrawals are processed as usual now. Once again, I’d like to remind you that the standard execution time is up to 2 business days. One thing I’d like to clarify here: many of you have noticed that PayPal was removed. The reason for that is a malfunction in their system. In a nutshell: PayPal refunded some of the funds without the client or us initiating it. As a result: some of you have ended up of having their funds remain in their trading account, while the very same sum was deducted …

PayPal will remain unavailable until the matter is resolved on their end, and we have guarantees that this won’t occur again.

[Tony.V]

It is all sorted out now, and PayPal is available again.

[kleeds]

Any chance this issue is affecting other payment method? seems this issue is wide spread to other deposit payment method card or google pay.

[MoonPie]

Am I not able to deposit PayPal account money into the CFD ?

[Tony.V]

@MoonPie I can’t find your active account with us. Send me a DM with the email of the account that you’re currently using, and I’ll be able to troubleshoot further.