Possible service disruption

@Tony.V it should be Trading 212ā€™s responsibility to foresee and prepare for volume as such, this is simply unacceptable

7 Likes

Can we at least now get after hours and premarket trading so we can benefit from actual trading?

7 Likes

How is it a conflict of interest? T212 make money regardless of how well the client does (they profit on the trade not the outcome of the trade). T212 wants you to be able to trade - the service being unavailable means t212 doesnā€™t make any money!

I really wonder if people understand how markets and trading platforms work!

3 Likes

pls fixxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Every time a ā€œincrease in volumeā€ causes this type of crashes. More than enough time to get that sorted.

2 Likes

Ah, just a normal day at T212 then!

1 Like

I was 7 k down before the crash! who knows what it will be now!

This is not just today, itā€™s a regular event on a start of trading each day, third time this week

Having only been trading for about 4 months, Iā€™ve lost count of the amount of money I have lost in not being able to trade.

Sorry, but this really is not good enough.

2 Likes

spoiler: they do not

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And ths time you cannot blame IB as intermediary cause now you took down your server but just the one for real money. The server for practice it is working

Etoro loaded up instantly for me. This did not
Etoro works, this does not.

congrats??? dunno why ur telling me that

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This is real money. its my fĀ£Ā£Ā£Ā£ing house deposit saving i amt rying to build this has real consequences get the app working NOW

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This is insane, that the only job you have it to run a website and you fail day after day to do so. This is lawsuit worthy stuff

Wellā€¦ Iā€™ve lost money! Thanks very much!!

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Just lost 30k in gains not being able to sell at open prices. Iā€™ll just pretend that never happened.

6 Likes

eToro increased their minimum deposit size recently to account for the increase in traders. T212 should take notes.

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Because youā€™re implying we donā€™t know how these platforms work, when other platforms are working?

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Infrastructure autoscaling is common practice these days. Youā€™ve hit the same issues time and time again even without this ā€œunprecedented increaseā€. Maybe time to look into replacing your engineering team.

6 Likes

I had a pending position that opened just before the system crashed. Iā€™m receiving price alerts triggers but Iā€™m not able to fund the account. I hope no positions are closed due to insufficent funds and people have time to fund the accounts if needed.