Hey, I did a quick skim through the article it was a fairly interesting read
The main point here is what I asked the support here to do
‘In some cases shareholders will have to ask us to provide confirmation that they hold the appropriate share and contact the company directly to obtain the perk"
I am aware that some companies like BT.A require shares to be owned directly and not through a broker but trading212 is being unhelpful to the extreme, all I need is an email or a report ticket response that I own the shares in question and they are refusing to do so. The administrative cost is that of a support ticket which would be lessened if they had replied with the information required instead of a back and forth dialogue.
Thank you very much for the response, hopefully, someone from T212 can provide a definitive reason why they wont support it or if they plan to add it.