I know it’s an issue complained about a lot. But it always happens when the market opens. It’s killing me right now. Is there any reason why it’s still happening?

Hello Everyone, Kindly write a complaint to trading212. You can address it to james.fergusson@trading212.co.uk , george.oniwinde@trading212.co.uk , compliance@trading212.co.uk and cc to info@trading212.com . As per FCA, we should first lodge our complaint to trading212.

I have been trying to reach the service team almost 2h already. I have emailed them all the details of my transaction and instrument and i have yet to see the order been processed/executed or even a reply from the Trading 212 service team - except of-course their automated email reply. Really helpf…

another guy stuck with two “PROCESSING” MARKET ORDERS that for sure will cost me money. thanks trading 212 for cutting my gains.

I am losing a ton of profit because my orders don not execute, this week the app was working like garbage, and I am not even able to cancel the orders, and no a “sorry we are working on it” won’t give me my hard worked money back

The close request is showing processing. I can not cancel it or can not go through it. Also I noticed there’s no chat option anymore within the App.

If anyone knows the legal process on if we have a case. We should get together and try and recover our losses… 212 seem not to be bothered and brushing us off with what seems a robotic response and with No liability, No sorry, No update, No confidence, No compensation. Just the small print that they…

You sure those are the right emails? I doubt the compliance / anti-money laundering / financial crime team are the people best placed to respond to customers’ complaints regarding the platform.

I thought yesterday must’ve been a one off so gave it another chance today. Now I have a sell order which has been stuck processing for over 40 minutes with no option to cancel. I wanted to sell at the price when I entered it, not being able to cancel something that is stuck for this long is a ser…

Lol. They all signed off. R.I.P Your Money. I know where I am moving for the next tax year and forth!

Stuck on Processing.. again

🤝 Help

seve November 24, 2020, 6:58pm 390

Mine has been stuck for the last hour. Losing serious money here with no way of cancelling the pending order, which is on permanent processing!

Orders stuck..............!

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Extremely Slow Again! - ✅ Solved 📊 Investing	106	9839	November 24, 2020
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Stuck on Processing.. again

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