Limit order problem

I placed a market order for bynd but it didn’t go thru after a minute so I cancelled it then placed a limit order which also didn’t go through so I cancelled that. It didn’t cancel then about 15 minutes later got some notifications saying that it did the limit order at 171 then sold at 164 to protect against negative balance.

The live price was around 164 so why did I pay 171 then sell for 164.

The end result is I have lost £90 because the service has been less than acceptable.

A post was merged into an existing topic: Some orders are executed with a delay by our execution intermediary