I opened my account last year, deposited a small amount using a credit card, later sold my shares and then withdrew the funds which arrived back on my credit card. Which makes perfect sense and so no issues there.
I’ve recently starting investing again and so this time used the Instant Bank Transfer to deposit a much larger amount. Now when I want to withdraw the funds go back onto my credit card used last year (which for AML regulations you are not supposed to overpay) so I am now unable to use this platform to invest with larger amounts as I’d be very stuck when I need to get the funds back out.
Is there any kind of solution to this?
Have tried support and the said that it’s for AML regulations but this doesn’t make sense because the funds are being returned to a credit card when I deposited them originally from a completely separate bank account. So this would be achieving the opposite of what the AML regulations are there to achieve?
It seems silly that I should need to now cancel my perfectly good credit card to obtain letter to have it removed from my account.