I have similar issue, I used multiple cards to deposit into my account, all were debit cards. My withdrawal is no problem but my investment plan in long time horizon. Where else my debit cards could expired or get lost or damaged. So I dont want to contact T212 customer service with a letter from my bank stating I had a change of debit card for so n so reason.
To avoid this I started depositing via Instant bank transfer since it came. But I can never find a option to withdrawal to my bank. Only option I have is my cards used.
I wrote few times in community post, coz at the time live chat was down but never got a reply back. (Im sure T212 is very busy) I’ll try to contact support via live chat or write an email.
I’ll suggest you do the same if no response is provided.