Strange issue I noticed since yesterday. When I sell my shares the page seems to blank out/crash after it gets executed⌠I have to refresh the page to get back on. I get this on Chrome, Brave and Edge.
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I had that as well yesterday.
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After switching between the old and new WEB version,
now after logging in the web platform hangs on white screen - nothing, but white screen.
Chrome, Edge & FF - same thing, after logging in (after the orange screen I get stuck into) white screen only.
I can only log to the web platform via, OMG, old Internet Explorer and can only see (lagging) the old web version. I ried to switch from here to the new app, but no go! I tried to exit the web app - OK. So, now I cannot use the web app at all. Mobile app works fine.
Please help!
bug report my friend,
i got a pie in investment right now and the new advanced view shows no pending orders for it. iâm sure you can check the accuracy of what iâm saying on the back end but hereâs what i see on my side.
pie -
pending order section -
POSSIBLE SECURITY ISSUE?
Great, looking forward to digging into this however just logged in to have a look and I am now logged in on both my phone and desktop version at the same time. Old version wouldnât all this, and I would expect only one device to be authorised at any onetime?
VWAP and one click position opening/closing would be great.
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great that the new app now has been updated to include the features that were present on the old interface and has even more features. However, it would be useful to adjust the column widths, similar to the old interface, at the moment all the column widths have to be equal - see picture below
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@Team212, can you please add shortcut for âopen as tabâ. I think clicking CTRL + the instrument name will be intuitive
I canât find the Bid-Ask Spread anywhere, can someone help please?
Go in your app->go to your instrument/stock->scroll down to instrument details
On the web, go to https://live.trading212.com/beta, login.
Then go to your instrument->on the right side move from chart objects to details and scroll down.
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Thanks for the help. Thatâs not good UX, itâs greyed out which usually means static. I had glanced over but was looking for an active ticker, green or red.
Not really sure I understand what you mean, can you put a print screen?
Sure.
Left panel: the bid and ask prices are right there, no need to click about and itâs not greyed out as the market is open.
Central panel: No spread.
Right panel: Scroll down considerably to find the spread at the bottom and greyed out, no visual feedback.
In my case, as I was looking for a live ticker, I guess I didnât find the spread for two reasons:
1 â Didnât think they would burry a prominent feature down there.
2 â Was looking for a visual cue so when I âfound itâ I probably read it as static data and moved on, as it seats between the currency and the ISIN code.
Hope this is clearer and cheers for your help.
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from the look of it you donât hold any of that stock?
when you have a position you will see a sell price listed much higher up by the company details.
Can you share a screenshot showing this? It doesnât relate to what Iâm talking about butâŚ
I guess he means like this
i.e. it shows your investment with average buy price and current sell price (that updates) right at the top if you own the stock - otherwise you have to scroll down to instrument details
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sure, this is how it displays with my position in Realty Income:
the 2 prices are separate still but within view of each other to allow for comparisons to be made in real time.
note: I donât have a sell option because my shares are held in a pie 
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This feature has now been partially introduced in âAdvancedâ mode by right clicking on the desired stocksâ screen. When clicking on âbuyâ or âsellâ it then brings up the standard market order window.
I find moving it here seems more intuitive than having to find it on the top left or far right of the screen when in advanced mode. It is still possible to select âbuyâ or âsellâ from the âdetailsâ and open market orders box on the far right and bottom of the screen respectively.
Works a treat.